Advertiser Terms

1. Who these terms are for

These terms apply to any person who creates an advertiser account in Rablem Ads, whether as an individual or on behalf of a business. A person acting on behalf of a business declares that they have the authority to accept these terms on its behalf.

2. Advertiser account

• The advertiser must provide accurate business and tax details and keep them up to date.
• The advertiser is responsible for all activity carried out from the advertiser account.
• The advertiser account requires a verified email address.

3. Ads

• The advertiser is responsible for its ads and for the pages they link to.
• The advertiser must hold the rights to every text, image and link it uses.
• Every ad is reviewed before it is published and must comply with the Advertising Policies.
• Rablem may reject, pause or remove an ad at any time.

4. Audiences

Ads may only be directed at adults (18 and over) and only through the options offered by Rablem. Targeting based on health, religion, political opinions, sexual orientation or ethnic origin is not permitted.

5. Payments and invoices

Rablem Ads operates with a prepaid balance: ads are paid for from the balance of the advertiser account, so no charges are made after the balance has been spent.

• Top-ups. The “Add funds” option increases the balance of the advertiser account by the amount the advertiser chooses.
• Spend. Campaign spend is deducted from the balance as it occurs. When the balance reaches zero, ads are paused until the advertiser adds new funds. The advertiser may also set a monthly spending limit for the account.
• Invoicing. Invoices are issued monthly using the tax details the advertiser provided when creating the account and can be viewed and printed in the Billing section. The advertiser must keep those details up to date.
• Taxes. Prices do not include applicable taxes (such as VAT), which will be added to the invoice where they apply.
• Refunds. Advertisers may request a refund of any prepaid balance that has not been spent. Refunds are issued to the original payment method within 14 business days of the request being approved. Balance already spent on advertising campaigns is non-refundable.
• Inquiries. For any billing inquiry, the advertiser may write to legal@rablem.com, stating the advertiser account and the invoice or transaction concerned.

6. Changes

Rablem may amend these terms. Where an amendment is significant, Rablem will notify the advertiser in Rablem Ads or by email before it applies, and acceptance of the new version may be required in order to continue advertising. If the advertiser does not agree with an amendment, it may stop using Rablem Ads.